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  2. Today, March 16, 2018...Apple's store website lists "The all-new Airport Time Capsule". Was there an update to this item? It looks like the same old item as before. This is the first time I have gone onto Apple's website in some time to check out the Time Capsule.
  3. raindrop.io app review....

    Ah. I think you are right! One person and no customer service and he/she hopes that it works. If not, refund. I am into genealogy and when I find a website that has records for NC, for instance, it's not always easy to find that one particular website. I bet it can work for most websites but some are a bit 'hidden'. Thank you for your comment and I hope the review can save other people from the frustration I had with the app.
  4. raindrop.io app review....

    Interesting read. Thanks. Made me curious so I read some articles and went to the website. Nice website but missing a key ingredient for me - About Us. There is absolutely no real contact information. The Help link appears to be a direct to another application. I'm betting it's one person who came up with the app and it's impossible to support adequately so if it works, great, keep the money. If something goes wrong just do a refund. PS - I find I don't really USE bookmarks anymore. I have many many many but probably just keep the tab ad infinitum or google the topic again.
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  6. Thank you for your detailed reply. I was somewhat reluctant to go with the box option, not knowing how long that might take, but after your comment, I went ahead and asked for a box to be sent. Although I've been buying Apple products since 1999, this is actually the first year I've ever had to deal with service or the Genius Bar. My Macs have always lasted longer than I ever expected without issues (I have mid-2007 iMac on my desk that still works, although quite slowly, and the only thing that ever failed on it was the hard drive five years in). Unfortunately, I've had a run of bad luck with Apple devices this year...the two MacBook issues and also a Series 3 Apple Watch that had a face spontaneously separate from the body while apparently charging overnight (Genius Bar experience was good with this issue; they took and shipped me a brand-new replacement in two days).
  7. raindrop.io app review....

    I guess this fits under the Software Stuff. If not, let me know and I will post it under a different category. Back in show #638 the subject of syncing bookmarks came up and raindrop.io was recommended. I went to their website and liked what I saw and thought it was the answer to my issue of bookmarks not syncing. So I plunked down the money ($28 + $.84 for the difference in currency-I am in the U.S.). The first issue that I had was that I was charged twice for the software. Admittedly, it might have been my fault but it was taken care promptly and the money was credited to my account. BUT the real issue was that I couldn't get Dropbox enabled so that it would sync from my Mac to my iOs devices. So I contacted them through their website and explained that I did enable the Dropbox feature (which I paid for through my Pro purchase) but it wouldn't stay enabled. It wouldn't sync to Dropbox. I waited for a reply. And I waited. Nothing. Not one word. Nada. So I contacted them through their website again and again explained the issue. And I waited for a reply. And I waited. No reply. Nothing. Nada. Zip. Which is strange because they must have read my earlier message about being charged twice because they credited my account. So I contacted them again. I wasn't maybe quite so nice this time when I contacted them. I told them that I was hoping to use their software but I was having a problem with it. Could someone please help? No reply. No word back. Nothing. Nada. Zip. I believe I contacted them one more time with the same result. No reply. Nothing. So then I contacted them and told that since they obviously aren't providing customer support I wanted my money back. And I got a full refund. So I just wanted to share my story in dealing with the app raindrop.io. I hope that no one else has had the same problem in getting customer support. They obviously don't have any.
  8. if you do not want to drive, use the "send me a box" repair using the "chat" as found on support.apple.com I used this for the last repair of the now otherwise unrepairable MacBook. it took 15 minutes. and the box showed up the next day. and two days after that the Mac was back in perfect working condition. NO DRIVING! make sure your ADDRESS for your appleID is correct. you should also have the repair TAG from the last ready, although your Mac will be in there already. ---- as for how this got borked? it happens. anytime you touch 'lectronics there is a possibility for frying a part because of static. although this is really RARE in a repair center. so either a rookie tech did the repair or whomever did it was in a hurry deciding to cut a procedure for convenience to them. experience does this. what could have happened? sweat ball fell on that particular part. corrosion eventually took over. it does not take much. static took out the tiny capacitor or resistor that controls that sensor. the cable is not hooked up or is damaged. some other damage
  9. Greetings everyone! I am seeking the knowledge of someone very familiar with the internals of the MacBook Pro with Touch Bar (15”). Last week, a crackling sound began to emanate from the left side of the MacBook. I ultimately took it to the Genius Bar, and I picked it back up this week after one of the fans was replaced. Unfortunately, once getting it back, a new problem became evident. Specifically, the Touch ID sensor is not responsive. I went through the following steps to try to troubleshoot: 1)Shut Down/Restart 2)Deleted a saved fingerprint, tried to add a new one (nothing happens when I LSU a finger on the sensor). 3) Reset the SMC and NVRAM. After rebooting, still not working. 4) Backed up, then did a clean re-install of the OS. When prompted to set up Touch ID for the first time, it is still not sensing the finger. Having gone through these steps, it sounds like I have no choice but to return to the Genius Bar (80 miles away). This situation has caused to wonder what exactly could have happened during the fan replacement that led to the Touch ID failure. I am certain the sensor was working prior to the Mac being serviced, so it is most likely this new problem was a consequence of the fan replacement. Does anyone know if the pathway to replacing the left fan requires acessing, removing, or otherwise manipulating the Touch Bar or Touch ID sensor? Everything else on the Touch Bar is working just as well as it did since I’ve had the Mac. Thanks for reading and in advance for any insight you may have.
  10. Movies on an iPad?

    Now THAT is really helpful John - thank you. Mind you I don't know how to play in that pool yet - too much else to sort out closer to home . cheers, TerryB
  11. Movies on an iPad?

    VLC also solves the "just how the hell do I get actual files onto the iThing to play them?" a word of caution here. DropBox flags content when it finds it questionable. as do other file transfer services. mind what you put there. the simple thing to do is rename what comes down from the cough, cough, cough, to something else. lose the S02E13 and simply the title. put it in a folder called "title name" then name the files 1.mp4, 2.mp4, 3.avi etc. make the robots work for finding infringements.
  12. Movies on an iPad?

    Thanks John - that looks the ticket. I had a feeling that any answer to this had to lie outside Apple. TerryB
  13. Movies on an iPad?

  14. Movies on an iPad?

    I have an iPad model NGKM2B/A - 3years old? 64GB with WiFi, iOS11.2.5 Once upon a time I was able to watch the movies that I have in my iTunes library via iTunes or loaded to my iPad. Then Apple chose to strip it out to ?was it "Videos"?. I tried using that back in December on a train journey with no WiFi but for some reason that program required a WiFi connection. Now I am told that Videos "this app requires features not available on this device" . Since when -- and why? I just looked at Apple TV for my iPad and it seems that it will only let me watch content purchased from Apple? Is there anything out there please which will just let me view my ripped and recorded video? Or is Apple now just out for every extra buck they can make? (OK - Higher Degree in Advanced Cynicism in play here ) Has everything changed now? Can anyone suggest how to find an app that lets me watch my own content preferably without needing WiFi? Whatever happened to "it just works"? regards, TerryB
  15. NAS Newbie -can I believe all I read?

    seven years ago I built a 10T server for under $2K. if I was going to do a build like it today I would make a few changes. the first would be to find a case that let me more easily swap the hard drives. as I built this box primarily for backups I would have to make sure that TiME MACHiNE would work better than it did with NAS4FREE. there were issues with write speed that degraded slowly over time and I never figured out why. finally I would make the split my servers up into backups, music, and file serving rather than try to make one do all three tasks. https://knowtech.tv/10t-backup-server-project/
  16. NAS Newbie -can I believe all I read?

    Well everyone - I did (eventually) succumb and bought a Synology DS416 back in mid-August. As of this date I'm still struggling with it. Read on and learn! I have: my old MBP (2009 - non upgradeable) (500GB) and 4GB Ram under OSX El Capitan a Mac mini server (late 2012) (2* 1GB) , 4GB Ram, under High Sierra - running that headless using Screen Sharing through the MBP. First of all I thought that I might be able to populate the DS416 with the miscellany of 2 & 3TB Seagate & WD drives that I have built up over the last couple of years. Wrong! Amber warning lights after 3 weeks so back to the drawing board! Synogy support was quick to point out my error there - desktop drives are (apparently) not up to it for use in a server. I bought a couple of WD Red 4TB drives to run under SRM (took me a while to understand (to some extent) what all that was about! That worked OK and I started moving over all of my music, movie, podcast, audiobook etc. files for iTunes. Running everything through a Synology RT1900ac with various TP-Link switches to accommodate Apple TV 4, and various other gadgets around the place. Now I am a virgin with anything to do with networks but I'm up for a challenge! Now this was where I started to suffer. I've thought for some time that iTunes is ageing and past it, and so it proved! I had more trouble working out libraries, duplicate files and ever-decreasing disc space than even I would have thought possible; Thank the people at Tidy Up for help in sorting that lot out - even using a NAS; it's amazing what sort of mess one can get into. That doesn't include the fact that iTunes really likes to play in its own sandpit of a home drive for everything and at the slightest network hiccup will lose its library address and present a blank where that should be! Meanwhile, I added 2 more WD Red 4TB drives (this was getting expensive!) and created 2 volumes of 4 Tb each (2*4 AND 2*4) ; I had visions of doing backups of the the mini, the MBP and for Time Machine as well. Huh! Read on! Over the last couple of weeks trying to add everything to iTunes on Volume 1, now I've sorted out what to keep, I've progressively deleted files after loading through iTunes to the iTunes Library to maximise the NAS storage space. Now, if you bother to do a search through the Synology forum data-base for items on e.g. "volume disk space decreasing" you will encounter items from 2009 or later on this issue: whatever you do to make disk space available by deleting files and emptying recycle bins, the available disk space continually decreases! I've tried every suggestion that I've found to no avail and am still waiting for a response from Synology tech support on this. A basic question might be - why are users still posting this as a problem after 8 years? Right now I'm shuffling data around to clear Volume 1 so that I can (in desperation) re-initialise the volume. to clear the space - I reckon about 800GB. So that's where I am at the moment folks - read, take pity and (even better) if you know what to do to clear up the Synology NAS disk space issue PLEASE give me a shout! cheers, TerryB, Northumberland, England
  17. Ghost file blocking Network connection

    either the protocol to use that server is something High Sierra no longer supports OR the certificates are wonk. bad certs and how to fix them are at the end. https://discussions.citrix.com/topic/390006-cannot-connect-to-server-receiver-127-high-sierra/ protocol no longer supported. https://apple.stackexchange.com/questions/307174/osx-high-sierra-l2tp-vpn-cannot-connect-to-server the fix for the former might be: https://support.apple.com/en-us/HT207112
  18. I am stumped with a Mac that has a “Ghost” file that is preventing me to connect to any server. Even random numbers in the server address cause this error message to pop up that is can’t find this particular file. How do I make this Mac running High Sierra forget this old path?
  19. Airport Extreme slowing down my connection

    Did you double check that you are not creating a double NAT on the network when you connect the Airport Express?
  20. Mac Server Share - permissions

    I am suffering the same thing after upgrading to 5.4. Users connected to the server end up with Finder crashing and having to hard reboot their machines! One thing I found was that connecting via Bonjour was causing the majority of the problems.
  21. Upgrading 2011 MacBook Pro

    16 GB is it on the portables. if you are needing more RAM or CPU/GPU or storage consider on of the 2008-2010 Mac Pro. you can get one of these for $400 or less. for this price you will not find one with a modern GPU. there are a few options for cards that will just drop in and work in the $100 range. do not be tempted for a more expensive more more card. and at some point a faster GPU will not help you. RAM wise you can get 32GB for under a $1oo. almost all of the available RAM is retired from servers so it is cheap. you do not need to get RAM with BiG fins as Apple warns. whatever, that Mac is long out of warrantee. as I use tablets more and more I find my need for "portable Mac" nearly non-existent. and I really only use one when I travel. that Mac, a last of its kind 13" MPB, has 8GB of RAM and an SSD. it captures photos, edits, and has a workable keyboard. I loath the trackpad on it. when or if it stops working I will not replace it with another Mac. or maybe it will be a MacBook Air that gets gifted to me as this stuff happens. "want this?" she said. "sure… I can recycle it. thanks!" one of my tado items is to do work on a Chromebook. given that these things are so cheap it has been on my radar to do a test. I have been reluctant because I do not like the far reach of any giant corporation(s). my files are my files blah blah blah. but there are reasons to work this way. maybe it will kinda sorta work for me. dunno. unrelated to any of this. and more so you know where I am coming from how I use computers. I was given two older iPad. one of them I dedicated to the task of reading comics. the other is a synth because it does not work unless it has power.
  22. Upgrading 2011 MacBook Pro

    In 2011, I bought a top of the line MacBook Pro (2.3 Ghz i7, Hi-res Anti Glare Screen) and it is still going strong (Photoshop, Lightroom, Office, Keynote) due to upgrades along the way. As well as replacing the battery twice and preventative maintenance of replacing the processor's thermal paste (quite a scary job at the time) here's how it now looks: Original Spec included: 750GB HDD, 4GB RAM, DVD Drive, USB 2 Now Running: 256 SDD + 2TB HDD (replacing DVD - as JohnFoster's link), 16 GB RAM + a thunderbolt to USB 3 adaptor I've looked at the latest MacBook Pro models and whilst I would love a retina screen and he performance increases of their new processors and architecture, I would miss the available storage I now have (unless I add over £1000 and custom configure it to include a 2TB SSD) and some of those things Apple used to do to help the professional market choose Apple - for example: All the ports on on side - makes docking much neater Reasonable selection of ports - inc. Mini DisplayPort, Thunderbolt, USB, Ethernet Battery Gauge built into the case MagSafe Also, am I right in thinking the latest MacBooks can only be configured with 16GB RAM? If this is the case, there is no upgrade here as my 2011 is already running with that amount of RAM. I am hoping my 2011 model will soldier on until: - New MacBooks can be configured with 32GB RAM as user upgrades are no longer possible. - Apple release or recommend an official dock to plug into a USB-C port which gives Ethernet, USB 3, DisplayPort etc. - upgrading to 2TB of storage comes down in price. I know this is a Wishlist and don't expect it to all 'come true' - I wonder what are my other options when I need to replace my MacBook Pro - probably go for refurbished older retina model.
  23. During the 12/26/2017 show , it sounded like you were giving Apple an "out" because it had good intentions in slowing down iPhones with bad batteries. As a person with 1st hand experience with this issue on my iPhone 5 a few years ago, I'd like to give my perspective. 1) I had no idea why my phone was shutting down. There were not any messages on the screen indicating that the battery was faulty. The phone would be ok, I'd take it out of my pocket and it would be off. The charge % would jump around from values such as 8% to 50% back to 16% for no apparent reason. 2) Hiding the fact that the battery needs to be replaced is bad as well. Users should be made aware of their phone's "health" so that they can repair it. Hiding problems by slowing down the processor makes the phone more difficult to use and delay the problem. Instead of the owner replacing the battery at a convenient time when it's degraded but still working, the battery will limp along until it unexpectedly fails. It might fail when the owner really needs to get some data off of it. What would work better is do warn that use their battery is degraded , and give them the option of slowing down the processor to extend its life. That transfers accountability away from Apple and back to the owner where it belongs. Users should be allowed to do stupid things with their devices as long as they accept the consequences. Hiding problems is never the answer, and neither is taking choices away from the device owner.
  24. 3rd party Watch Bands

    I've had my Series 1 since early on. Still love it. Have several 3rd party bands and never really had problems. I did buy through Amazon, though so I knew I could return if problems.
  25. 3rd party Watch Bands

    Back when the Apple Watch debuted, I recall there being an issue discussed on the show about 3rd party watch bands needing the correct lugs. Is that still a thing? Or are most 3rd party bands ok now? I don't really see anything like the MFi program, so I'm not sure who to trust. Just got a an apple watch series 1. Lots of small, "magical" moments.
  26. Upgrading 2011 MacBook Pro

    I forgot to add another thing I almost always do. that is, remove the CD/DVD and replace it with another hard drive or another SSD. as a hard drive is BiGGER and CHEAPER compared to an SSD it makes it ideal for the big, archives, apps, and other not so accessed files. the CD / DVD Caddy used to cost lots more. but now that this particular Mac is old the upgrade is really cheap. eBay is your friend. for example… https://www.ebay.com/itm/SATA-3-III-2nd-HDD-SSD-Opitcal-Caddy-Adapter-for-2009-2010-2011-2012-MacBook-Pro/252069988251?epid=918124682&hash=item3ab08ac79b:g:iYcAAOSwMmBV3XKY:sc:USPSFirstClass!94158!US!-1
  27. Upgrading 2011 MacBook Pro

    Thanks john foster. I will let you know how it works out
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