pagerbob

Is anyone else having problems with iPhone 5S camera flash

1 post in this topic

I am frustrated that the flash on my camera does not seem to be working properly. When I set the flash to "ON" it does not flash. Also, when it is set to "Auto" it does not flash when the scenes are dark. The flashlight works and when I use the app, ProCamera, I can get the flash to function. All this makes me believe it is a software issue.

 

I chatted with Apple online support and the they told me to restore the phone & the person thought that would fix it. It takes me a long time to get all my apps back in place after this process but I did what he asked. It did not change the outcome.

 

The phone is brand new and I bought it while I'm in the US. I go back to Korea on Jan. 1st and would love to get it resolved before I depart. Any advice would be really appreciated.

 

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