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houltmac

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Everything posted by houltmac

  1. houltmac

    Question about MacBook Screen Flicker

    Amazingly I don't pitch sales outside of work-time, or on online forums. It saddens me that people who have grudges feel they need to however. I will explain that AASPs can provide warranty repairs (parts and labour covered by Apple if covered by warranty) as well as out of warranty repairs which the customer needs to pay for. They are all Apple Authorized, Apple trained and fully capable of providing support beyond that which Apple can in many cases, while Apple can provide support in other ways which AASPs can't. The next time you put all the education my taxes paid for into trying to start an argument, consider re-allocating those resources into passing exams instead.
  2. houltmac

    Problem waking Tiger from sleep

    I wouldn't go so far as to buy DiskWarrior just yet. Start off by Archive and Installing OS X, then repair permissions, reset PRAM, VRAM and PMU/SMU. Test it out then. If this still isn't helping then DiskWarrior may find errors that Disk Utility won't and be able to repair them. In terms of powering off the machine like that; it's not advisable, but if you have no other option. It's better to hold the power button down than to rip the plug out. Cutting the power like that can cause surges that damage electronics but more worryingly cuts the power to the hard drive where by the mechanism could do just about anything. You are safe doing it every once in a while, but you don't want to make a habit of it.
  3. houltmac

    Trouble with iMac G5

    Might be worth letting DiskWarrior check out that drive, unless your DVD is scratched. Having to try 3 times can't be healthy.
  4. houltmac

    Capturing flash

    Capture as is in make a video of? I use iShow which isn't free, but it's cheap to capture video. If you are asking about basically ripping it and downloading it or something then I haven't any ideas.
  5. houltmac

    Question about MacBook Screen Flicker

    I was wondering if you had had an experience with an AASP that prompted you to say "or preferably an Apple Store".
  6. houltmac

    Quiet Mac Pro

    Without more temp vs. rmp info we really can't help except to say that the fans shouldn't be loud when the machine isn't working too hard. All of the ones we have at work are very quiet... very. I'd suggest getting it checked out at an Apple Store or AASP if the temps seem low when the fans are going off. I don't see it being dust already, but it could just be loud bearings or a bad main logic board. There are a number of other things it could be so get it in if it really sounds odd.
  7. houltmac

    Dead osx on macbook

    HDD is a possibility but less likely due to Windows being fine, so I'd say it's almost certainly software (as I stated above). Logic board is a big 'ol stretch though.
  8. houltmac

    Merry Christmas

    Merry Christmas, Joe and everyone else. If you don't feel like you know anyone personally and would like to them IM/PM/E-mail/whatever them and just start chatting; we are all a pretty laid back bunch that like to talk tech and learn from each other (I know there are a dozen people here who would agree with me).
  9. houltmac

    Belkin 802.11g Router

    I also have a Belkin router which knocks the socks off the Netgear I also have (which I have had to hook up to a few hundred pounds worth of Express' just to get a signal to my bedroom!)
  10. houltmac

    ARD 3

    I'm doubting v.4 will be around for a while yet. v.3 is still quite new and Remote Desktop software is fairly hard to put out or innovate so it's got a slower release cycle than most other software packages. I'd go for it, ARD3 is an awesome tool.
  11. houltmac

    RSS Updates

    Are you using .Mac sync? Certain modes have known issues with Safari RSS which still are not resolved.
  12. houltmac

    Firefox 2.0 is a Nightmare

    I'm a big Safari fan but am using Firefox for everything but RSS and the forums right now due to a small project I have going (see my blog). All seems well with the latest public stable build from the home-page.
  13. houltmac

    Trouble with iMac G5

    It certainly sounds like a software issue, but using Disk Utility from the install DVD should verify the disk and Archive and Installing will verify the OS/software state of play to an extent. See how it goes and we'll take it from there.
  14. houltmac

    cross platform video chat

    Doesn't Skype now have video abilities? I believe it has been there for a few months now although I have never used it. Skype is cross platform so that would be worth checking out.
  15. houltmac

    Wondering about NDAS NetDisk

    While I haven't yet tried it I am certainly planning to in the new year, I have heard mostly good things about it although some people have had a little trouble which has mostly been cheap, unreliable hardware.
  16. houltmac

    Dead osx on macbook

    I would do the normal OS troubleshooting: Reset PRAM Reset PMU/SMU Boot into Safe Mode and then reboot normally If none of the above works try an Archive and Install (this generally only means reinstalling Adobe products)
  17. houltmac

    Question about MacBook Screen Flicker

    What prompted that comment, out of a matter of interest?
  18. houltmac

    creating audio comment?

    You can create a comment quite easily in GarageBand or QuickTime using your Macs built-in mic (assuming it has one as most do). You can save the comment as mp4, mp3, wav, aiff, whatever you want really as it will be re-encoded by Adam should he use it anyway. If you want specific instructions for either of the two apps mentioned above then post here again and I or someone else will help out, no problem.
  19. houltmac

    Did Apple steal from what was once Longhorn?

    Daniel Cox (aka Ramble) is unknown to us, so the validity of his claims cannot be properly established, but I can tell you that all the features talked about in such discussions were shipped in Apples OS up to 10 years ago and have seen several incarnations while they have been in Microsoft's OS for a matter of days. I have seen no evidence of these claims and cannot validate (or even begin to validate) these claims in the least, so for now I have no choice but to ignore it (as would be the case in a court of law).
  20. houltmac

    Quality Control, non existent

    Regardless of what you find online (especially when you consider that people with similar peeves join forces online to make a very weak voice seem like a belter) I can tell you from experience that it's not always the case. I haven't had a single Mac that was as bad as any of the above mentioned, but I have seen problem Macs. Real life experience says that while Apple may not be upfront about it, they do end up providing good customer service, along with great and stable products. Perhaps you are going to the wrong technicians when you get repairs and while I can't account for the number of machine some of these people go through it seems odd to me that this minority have the exact opposite experience of the vast majority. I hope you have better "luck" in the future and that will one day again appreciate the superiority of Apple Macintosh products. Until then, make sure it's Apple that hears you so you may have your issue resolved and not just other people who hold grudges of their own. Best of luck. PS. If you continue to have issues and would like me to take a look at it (and this isn't a plug, it's a friend offering help in the only way he can right now) then please don't hesitate to PM me and arrange to have it sent to my workplace, I would be happy to help.
  21. houltmac

    Core 2 Duo Mac Mini soon?

    The only mini I have worked on so far was an old Core Solo (after the G4's of course) and that was soldered (I checked). I am surprised that the Core Duo isn't as a couple of Apple statements have said it is. I take it back as I haven't looked, but it's still insane to do for the following reasons: Heat Instability Warranty Difficulty Lack of support
  22. houltmac

    Sorry about the microsoft

    The capacity of the drive doesn't necessarily effect the physical dimensions, however capacity is limited in such small drives and can only grow as technology improves. For example, you can currently get up to 160GB 2.5" drives for notebooks (MacBooks and the like) but they ship with 60GB 2.5" drives. The physical dimensions are identical, but the capacities vary. You can't get 250GB+ drives in the 2.5" size however, unlike the 3.5" drives because it's easier to put more capacity in physically larger drives. It's completely understandable then that you can upgrade the Zune and it's not too bad to do but still... I wouldn't want to and that's (kind of) my job, because I wouldn't want to waste all that money if I broke it.
  23. houltmac

    MacBook Pro fans abnormal?

    Assuming you have up to date FirmWare (check via Software Update) I would simply use the machine under "normal" operating conditions for a while. First reset the PRAM, PMU/SMU and of course restart the machine (goes without saying). If you feel the fans are sounding too slow and the machine is getting too hot then take it to your local Apple Store or AASP for diagnosis.
  24. houltmac

    Imac extreme card to macbook wireless?

    @josh: Not all iBooks have 802.11g cards, far from it, but either way it shouldn't be dog slow. @mocman: The one thing I will agree with is that it is a less than idea set up. You really shouldn't be using the connection sharing feature if you have a router for so many reasons I won't even list them. We could probably help out a bit if we knew ever single setting on your system, but it's a little rediculous and it would be much better dealt with via an onsite visit from a Mac specialist which could be found on Apples website. Still, my advice (and the advice of all Mac specialists no doubt) stands; use the router. In terms of using the headphone out port; it's not really a headphone out port. What you are referring to is an audio line out port in the form factor of a 3.5mm audio jack port. The port you are using is designed for exactly what you are using it for and it's the only way to achieve what you are looking for without either an Airport BaseStation or a Sonos type product.
  25. houltmac

    Quality Control, non existent

    Having followed your story through, and working as a workshop manager for an Apple Authorized Service Provider, I can honestly say this is the only such case I have heard of. There are of course bugs with all machines, there are known bugs out there with Apple hardware at both a user and a service level, but nothing worse than any other hardware manufacturer. We see thousands of Macs a year, mostly laptops and run-up just as many new machines also; so this is from proven experience. Yes some things bug some people more than others, some aren't even faults to me (and I have ridiculously high standards as a technician) while others seem ludicrous, yet through all this I haven't seen a case like yours. I can't attribute it to anything you would understand or consider it seems and I'm not sure I could attribute your case to anything in words anyway. All I am left with is to say that in my experience, over all this time, with all these machines, customers, issues, and fixes your story seems to be one of a kind.
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