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About wahn

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    New Mac Geek
  1. While upgrading my wife's iPhone 4 to iOS 5 iTunes went through the entire process only to get an error message at the end of the process saying the phone could not be restored, "error (1)". We were left with a phone that only showed a graphic indicating that the phone needed to be plugged into iTunes. Didn't find an answer on the Apple forums so I took it in to my Apple store. I had bought the phone online in October from Verizon and had neglected to back to get Applecare. I walked in without an appointment. At first I was going to have to wait for an afternoon appointment but when they found out the nature of my problem they said they could squeeze me in between appointments because they might just swap out the phone. Sure enough. After waiting for about ten minutes they found me and swapped out the phone and everything down to my wife's last photo and note was restored after I synched at home.
  2. That file was apparently hanging everything up. There was a message on the site that they had fixed it. Did iTunes keep going back there trying to get it every time I opened it? Anyway, thanks.
  3. This started last week as I was about to install iTunes 10.5.1 I was refreshing my podcasts on my MacMini before installing the 10.5.1 iTunes update. My iTunes content is kept on an external drive. In the middle of downloading podcasts I got the spinning beachball and the bars in the status window stopped moving. I force quit and went ahead with the update. I reopened iTunes and without prompting it returned to the download of the podcast, the bars were not moving and the beachball returned. I deleted the podcast from the iTunes folder, reopened iTunes and still got the beachball and the frozen download screen. I tried installing the update a couple more times and gave up. A couple days later I looked up how to delete iTunes from my Mac and followed the instructions here: http://www.iclarified.com/entry/index.php?enid=4045. I did this in the admin account and reinstalled iTunes. I opened iTunes in the admin account and it worked but when I logged into my account it remained frozen still trying to download the same podcast. I then repeated the delete process for iTunes in my account and reinstalled iTunes. When I opened it again it was still frozen and trying to load the same podcast. Any suggestions?