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Posts posted by GlenInTuckerGA

  1. Greetings!

    Hopefully there is a simple solution for this one. I communicate each day with Messages on my iMac. My husband also uses a Macbook Pro at his work. We have used this chat method for the last 8-9 years. Suddenly two weeks ago, each of us does not show up in the chat on either end. We have tried going through Bonjour through Messages preferences but no luck. (not sure if that is really an issue though)

    Am I missing something really simple? This all of the sudden stopped working.


    Thanks for your help!


  2. Hello!


    Suddenly, my iPhone 6+ will not connect to iTunes. I get this error message:


    **iTunes could not connect to the iPhone "GLEN's iPhone" because an invalid response was received from the device.**



    It has connected problem-free for the last year or so. I did update to iOS 10 in September. Does this have anything to do with it?



  3. I have an iMac I got in 2007. Currently, updated to OS X 10.4.11. Tried going to Apple.com and looking for downloads but can't find for this earlier version (10.6)


    I'm trying to run Chrome which needs system to be 10.6 or later.


    Stupid question: How can I get to this version easily?


    Also trying to do the same for my Macbook



    • Like 1

  4. Still won't open. When I do that, I get the same message "Adobe Photoshop CS unexpectedly quit" Ignore...Report...Reopen

    This same thing happens with each of the Adobe apps in CS. It's still problem free on the other ID though.

    Restore all preferences to default settings

    press and hold Option+Command+Shift as you start Photoshop. you then prompted to delete the current settings. new Preferences files will be created for that user.

  5. My partner and I use two separate IDs on the same iMac. As of this weekend, my partner is not able to open any of the Adobe Creative Suite apps on his side but I have no problem on my side.

    This is the original Creative Suite.


    Any ideas on the problem/solution??



  6. I have been working on both Mac and PC for my business. The main tasks on the PC are financial and I use Quickbooks. I want to streamline and simplify by using only the Mac. Anyone have experience with Quickbooks for the Mac? Nervous about transferring and possible problems with data.



  7. OK, basics for dummies, probably, but how do I do that? My PC doesn't have wireless capability which is why I'm using the AirPort on that machine. On my other iMac G5, I had the network working fine. Now that I have this new mac, I can't get it to work. I was thinking that I had some of the settings incorrect on the mac which was why the AirPort wasn't accessible.

  8. How is the Airport connected to the internet?


    That self-assigned IP means it's not connected to a router or other device which is connected to the internet.


    Are you trying to share your iMac connection with the Airport?


    Which model iMac and Airport are you using?

    Yes, trying to share the iMac connection.


    Here's the info on the Mac:

    Model Name: iMac


    Model Identifier: iMac11,1


    Processor Name: Intel Core i5





    AirPort Express is what I'm trying to use downstairs.




  9. I have my iMac connected via ethernet for cable modem. AirPort is downstairs with my PC connected. I was able to connect ti internet through the AirPort on my PC with my old mac. I just bought a new iMac this past weekend and can't get the connection established. Here's the message in my Network settings on the mac, for the AirPort:



    AirPort has the self-assigned IP address and will not be able to connect to the Internet.

    The AirPort is on.


    I can't get the PC to connect though. The light on the AirPort itself just blinks.


    What am I overlooking or not doing right??

  10. Well, it happens in both Yahoo and Gmail accounts. I'm puzzled as to why it does this both on the mac and the PC with Safari, but is problem free in Internet Explorer for both Yahoo and Gmail. That's why I though it was related to Safari.

  11. When I try to attach a file to an email in Safari, I can select the file and while it's attaching, Safari crashes. This happens on both my Mac and my PC. Internet Explorer on the PC handles it fine. Also tried doing the same in Firefox with the same result: CRASH.

    This started a few weeks ago.


    Please help!

  12. Hello all!


    Need some advice about hard drives for backup. I'm going to buy a new hard drive for backup for my iMac G5 and MacBook. I'm looking for a terrabyte (I believe that's the largest capacity right now?)


    My budget for this tops at about $750 right now. Am I dreaming??!!


    Any suggestions?




  13. I have an Amazon gift certificate and want to buy either the extreme or express. I have an iMac G5.

    I would like to use the new device with wireless speakers for portable iTunes playing throughout house and yard.

    What else can I do with each of these? Which one should I buy?