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Showing results for tags 'Mountain LionApplecare'.
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So, it's been a LONG time since I've visited and I'm happy to see that the forum is doing well. Sadly, I felt drawn to post because of a really unsatisfactory experience I've had with my Non-retina MBP 15" that is about 8 months old. After upgrading to mountain lion, i couldn't get the display to come back on after going to sleep and I'd have to force power it off then back on to be able to use it. I tried resetting the SMC per the advice on the apple support forum which worked for one day. Then every time I'd put it to sleep it would happen again. I thought a sleep function that worked was one of the best things about apple/OSX. I called apple care only to be told that I was doing it wrong and should always power down the computer when i'm done using it and that programs like Mail could corrupt the OSX if it were checking for mail when i put it to sleep. I exclaimed surprise to the tech since this has never happened before in my 7 years of having a mac portable with various forms of OSX. His only remedy is to reinstall the operating system. The tech also didn't think I should bother backing up before I reinstalled. Am I losing my mind or am I really doing it wrong. Has anyone experienced the same issue? I've posted about my experience on the apple support forum too as my conversation with apple care was just a few minutes ago.