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Found 4 results

  1. davejacko

    Dictate on Apple TV 4K

    Hi folks, hope all is well. A few weeks after I purchased the Apple TV the dictate function that I use for searching stopped working. It also didn’t work on the iPhone remote app so I figured it was not the hardware. I tried all the usual steps, restart and reset and restore but nothing worked. Then the remote wouldn’t let me scroll down so I booked a repair with Apple, sent the box into them and they sent me a replacement unit. I have had the replacement unit for 6 days now and the dictate has stopped working again. We don’t have the Siri Remote features yet in Ireland (its still only available in limited countries) but we can search using our voice. Apple support seem stumped at this one, I’m waiting to hear back as the case has been escalated but i just wondered if you might know what the issue may be. thanks, Dave Apple TV 4k, iOS 12.0.1
  2. Waldo Pepper

    AppleTV and the HDCP Error

    Hi, There is a huge topic over at the Apple Communities but I thought i'd ask here as I always get great responses and fixes. Occasionally I used to get this error on my Apple TV 2. I used to just restart it and it would then go for weeks before having to do it again. Something happened recently or something changed because as of about 2 weeks ago my Apple TV is almost useless with anything that streams. I can watch content through iTunes (Home sharing) no problem, but when I try to access Netflix, Hulu, or stream via Airplay I get this dreaded error "This content requires HDCP". I've changed the HDMI cable, swapped the cable around, connect directly to the TV etc and nothing seems to work! The ATV is connected via ethernet to the Time Capsule. The TC is using 7.6.4 which was just updated a few days ago (I was hoping there would be a fix in the update). Anybody else having this issue with the ATV? Cheers Glenn
  3. Jason Fletcher

    iTunes 11 Home Sharing Drop Out

    HI all, Hopefully some of you have experience of this issue and can offer help. I have been a multi apple product owner for many years now and 3 years ago purchased an Apple TV 2 to stream iTunes library content from my imac (media content stored on an external drive) to my TV wirelessly. At the time I was using the latest iTunes which i believe was 9 or 10. Everything worked perfectly and I enjoyed watching movies from my iTunes library on my TV downstairs vis the Apple TV2. About a year ago Apple updated iTunes to iTunes 11 and immediately Home Sharing became an issue with intermittent drop outs occurring. The Apple TV would then reconnect to home sharing and I could restart my movie. At the start this occurred once maybe twice during the course of the film. I hoped Apple would fix this bug in an iTunes update but I am now on 11.0.3 and it is worse than ever. The home sharing drops out multiple times during the film and could be up to 2 or 3 dozen times, making the film unwatchable. Since that time I have also purchased a second APple TV (3) for the bedroom and it occurs on that one too. The drop out can occur after a few seconds or I could get up to an hour of viewing before it drops out. There does not seem to be a pattern. It occurs when the mac is active and when the screen sleeps. Intensive google searches has found this to be a widespread problem and lots of people offer possible fixes including altering the router settings and security settings. I have tried all suggested fixes and non of them make any difference. It does seem to be a home sharing iTunes software problem requiring a fix from apple. But there is no indicatino anywhere that apple recognises this is a problem or are working on a fix. Does anyone have any information on this issue, possible fixes and if Apple are working on any software update to fix this. My system is an intel 2009 iMac with media stored on 4TB external drive, 2 x Apple TV's (2 and 3), BT home Hub new Router and wireless connection. I am in the UK. ANy help would be appreciated. Thanks Jason
  4. Hi all I'm a long time listener to Adam's great show but I don't think I've posted here before... Anyway, my problem is this - when I connect to my Apple TV (black) using the Remote app (iPhone or iPad) and start playing iTunes Match music there is no option to stream to other Airplay speakers in the house. If however I connect the Remote app to an iTunes library on one of our Macs and play a song, then I can stream it to an Airplay speaker. Is this normal behaviour? I have Airplay turned on on the Apple TV. All help gratefully received! Thanks Tim