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Found 3 results

  1. Greetings everyone! I am seeking the knowledge of someone very familiar with the internals of the MacBook Pro with Touch Bar (15”). Last week, a crackling sound began to emanate from the left side of the MacBook. I ultimately took it to the Genius Bar, and I picked it back up this week after one of the fans was replaced. Unfortunately, once getting it back, a new problem became evident. Specifically, the Touch ID sensor is not responsive. I went through the following steps to try to troubleshoot: 1)Shut Down/Restart 2)Deleted a saved fingerprint, tried to add a new one (nothing happens when I LSU a finger on the sensor). 3) Reset the SMC and NVRAM. After rebooting, still not working. 4) Backed up, then did a clean re-install of the OS. When prompted to set up Touch ID for the first time, it is still not sensing the finger. Having gone through these steps, it sounds like I have no choice but to return to the Genius Bar (80 miles away). This situation has caused to wonder what exactly could have happened during the fan replacement that led to the Touch ID failure. I am certain the sensor was working prior to the Mac being serviced, so it is most likely this new problem was a consequence of the fan replacement. Does anyone know if the pathway to replacing the left fan requires acessing, removing, or otherwise manipulating the Touch Bar or Touch ID sensor? Everything else on the Touch Bar is working just as well as it did since I’ve had the Mac. Thanks for reading and in advance for any insight you may have.
  2. I have never had this and Adam if you have an answer this may be good for the show. I have an older 2008 MacBook Pro running 10.11.6. It started acting weird about a week or 2 ago. Ran real slow at times, longggg boot ups and eventually wouldn't boot. I got it to boot by holding down the power button a really long time. However it still runs slow. Very slow at times. I went to Disk Utility and tried fixing Permissions. It gets to one point and freezes. The progress bar stop just over half way and freezes there. I don't think it's just slow because I haver left it for 5-6 hours with no progress. I reinstalled the system and got the same result. Booting in Recovery Mode and and running Disk Utility shows everything ok. Any thought on what to do when good utilities go bad?
  3. I have been using a MacBook Pro 15 inch Late 2011 (2.5 GHz Intel Core i7 8GB 1333 MHz DDR) for the past 3 years. This is the computer my work gave me. I layout print working with InDesign, Photoshop, Illustrator and also code for apps using xCode. Due to cut backs the upgarde that work is offering is a new MacBook Pro 13-inch: 2.4GHz with Retina display 2.4GHz dual-core Intel Core i5 - Turbo Boost up to 2.9GHz - 8GB 1600MHz memory 256GB PCIe-based flash storage My old machine has 750GB spinning drive and the new has only 256 though it is SD Though I already have a firewire external drive of 1TB. I also use a second monitor both at work and home so the screen size isn't an issue. Should I take the new Mac or get them to substitute the DVD with the solid state drive, if they'll let me
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