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joenspa

Superdrive works but nothing shows on desktop

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I have a client with a G4 running 10.3.8 and when he inserts a CD into the Superdrive it doesn't show up anywhere.

It does automatically open iTunes and he can burn a disc in iTunes but it never shows up in the desktop, iTunes or in the left hand column in Column view.

We checked the Finder Preferences, zapped PRAM, ran Disk Utility to repair disk permissions and even trashed the Finder preference file.

No luck with any of that. Any ideas? I'm stumped.

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Have you tried different brands of blank discs?

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We went out and got other brands but got the same result. Is reloading the system a bit extreme? I rather just trash a prefernce file or something like that.

Any more ideas out there?

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