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Folder error

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I have this iPod and when it starts up the apple logo shows up and then a folder with an exclamation mark shows. What does that mean?

If anyone could help, that would be greatly appreciated

etiquette.designs

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That means that it can't find a bootable drive. There are two things you can do:

 

1) Wipe the iPod clean using Disk Utilities then RESTORE the iPod using iPod Restore.

2) Take it back to Apple if the first option doesn't work.

 

How old is the unit? I've had this happen to mine and 90% of the time it happened (which was rare) it was fixed by the first option. The rest of the time it had to go to Apple.

 

- MT

 

P.S. IM me if you need step-by-step help.

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thank you so much, well the unit I have is a 3rd Gen and I don't remember when I got it. So sorry about that. But thank you for the info, and the help.

 

Thanks!

 

etiquette.designs

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