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Help - locked up

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The phone has been acting a bit oddly the last few days, so I thought I'd restart it.


Holding down the Sleep and Home key would not restart it.


So I went for power off, and then switched back on. I am now at the Apple screen, and stuck there. Its been like that for hours.


I've tried to connect to iTunes but it isn't recognised.


In short, I can't switch it off, or do anything with it. Any ideas ? - thanks

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Found this discussion on MacRumors:




I was almost desperate about that issue. I was looking for someone to take my iPhone to an Apple Store in US, when I found this post in YouTube (
). Spacemonks' comment saved my day!


If you are experiencing the same I was, try this:


1) Hold buttons sleep + home untill iPhone turns off;

2) Open iTunes;

3) Hold home button and plug the phone to your computer. The phone will turn on and the iTunes + Arrow + cable screen will appear.;

4) iTunes will recover you phone from unsuccessful recovery process.


Hope that helps!

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