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kas187

itunes 5 error

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hi guys, hope someone can advise me.

 

i just tried to install itunes 5.0 and im getting an error,

 

'Quicktime Failed to initialize. Error #-2093.

Please make sure QuickTime is installed on this computer.'

 

I am infact using windows xp but i hope someone can advise me on how to fix the problem. As i gather the 32.6MB setup programme includes both itunes5 and quicktime 7 so i dont know why im having this issue.

 

kas[/img]

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I had the same problem. To fix it go to:

 

Control Panel-> Add Remove Software -> iTunes. Then I selected "Repair" instead of "Remove" and it rolled back changes. Then I ran the setup file for iTunes again and it fixed it. The problem had to do with Quicktime not installing properly I believe.

 

That should fix it, if it doesn't try running the installer a second time.

 

Dang I wish I had a Mac, it would make life simpler.

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thanks joshua for the reply, but im still haveing no luck. Now im getting an error

 

'QuickTime version 6.5 is installed, iTunes requires QuickTime 7 or later.'

 

any other suggestions. also would you happen to know if i can standalone QuickTime 7 setup programme.

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surf to that key in regedit and right click on it and check the permissions. just set it to everyone full control (just that key)

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surf to that key in regedit and right click on it and check the permissions.  just set it to everyone full control (just that key)

 

i navigated to that key as you recommeded but still nothing. I keep getting the same error. Looks like i may have to stick with itunes 4.9 and quicktime 6.5 for now.

 

kas

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