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GlenInTuckerGA

Adobe Creative Suite

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My partner and I use two separate IDs on the same iMac. As of this weekend, my partner is not able to open any of the Adobe Creative Suite apps on his side but I have no problem on my side.

This is the original Creative Suite.

 

Any ideas on the problem/solution??

 

Thanks!

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Are the files read only for other users?

 

Meaning. Did the privileges get changed some how to block your partner's access?

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Restore all preferences to default settings

press and hold Option+Command+Shift as you start Photoshop. you then prompted to delete the current settings. new Preferences files will be created for that user.

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Still won't open. When I do that, I get the same message "Adobe Photoshop CS unexpectedly quit" Ignore...Report...Reopen

This same thing happens with each of the Adobe apps in CS. It's still problem free on the other ID though.

Restore all preferences to default settings

press and hold Option+Command+Shift as you start Photoshop. you then prompted to delete the current settings. new Preferences files will be created for that user.

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That's not the problem. I cannot even get the app to open on this one side.

Are the files read only for other users?

 

Meaning. Did the privileges get changed some how to block your partner's access?

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the next thing on the Adobe tech support check list is… and I kid you not… deactivate the app, use the uninstall tool then reinstall and say goodbye to 2 hours.

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