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HI all,

 

Hopefully some of you have experience of this issue and can offer help.

 

I have been a multi apple product owner for many years now and 3 years ago purchased an Apple TV 2 to stream iTunes library content from my imac (media content stored on an external drive) to my TV wirelessly. At the time I was using the latest iTunes which i believe was 9 or 10. Everything worked perfectly and I enjoyed watching movies from my iTunes library on my TV downstairs vis the Apple TV2.

 

About a year ago Apple updated iTunes to iTunes 11 and immediately Home Sharing became an issue with intermittent drop outs occurring. The Apple TV would then reconnect to home sharing and I could restart my movie. At the start this occurred once maybe twice during the course of the film.

 

I hoped Apple would fix this bug in an iTunes update but I am now on 11.0.3 and it is worse than ever. The home sharing drops out multiple times during the film and could be up to 2 or 3 dozen times, making the film unwatchable.

 

Since that time I have also purchased a second APple TV (3) for the bedroom and it occurs on that one too. The drop out can occur after a few seconds or I could get up to an hour of viewing before it drops out. There does not seem to be a pattern. It occurs when the mac is active and when the screen sleeps.

 

Intensive google searches has found this to be a widespread problem and lots of people offer possible fixes including altering the router settings and security settings. I have tried all suggested fixes and non of them make any difference. It does seem to be a home sharing iTunes software problem requiring a fix from apple. But there is no indicatino anywhere that apple recognises this is a problem or are working on a fix.

 

Does anyone have any information on this issue, possible fixes and if Apple are working on any software update to fix this.

 

My system is an intel 2009 iMac with media stored on 4TB external drive, 2 x Apple TV's (2 and 3), BT home Hub new Router and wireless connection. I am in the UK.

 

ANy help would be appreciated.

 

Thanks

 

Jason

 

 

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is Wireless N in fixed mode or is it mixed to allow B, G and N?

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Any one know if swapping my BT Home Hub for the new Apple Extreme will solve this issue and can I use the Apple Extreme in place of the HH?

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I mention the above question as I wonder if it is the HH that is the problem as iTunes updated as per my original post at the same time as i moved to BT infinity and many posts in forums mention issues with BT HH. Problem is Apple say it is BT's problem to fix and BT say it is Apples...Result - No FIX!!

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Do you have the ability to check or update the firmware in the BT HH? If not I would say trying an Airport Extreme would be a good choice. I've used Home Sharing and an Apple Airport Extreme in my set-up with very few issues. You might also run something like iStumbler to see what kind of channel interference you could have from neighbors. I recently found that many of my neighbors were running on channels in the 6-11 range so I moved the mixed g-n portion of my network to channel 1 and it solved a number of wi-fi issues. Another tip that helps is to use DHCP reservations, so that specific machines and devices will always be assigned the same IP on your home network. Typically DHCP should just do it's job, but I've found times when the router assigns the same IP to two devices causing conflicts which can kick a device off the network prematurely.

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