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iBasden

ipod_depot

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I would like to share the experience I had with the eBay store ipod_depot. I bought a headphone module for my 4g ipod and a very reasonable price. The shipping was fairly quick. It gets here and it's the wrong part. I'm upset but I think no big deal, I can return it and get the right one pretty quickly. Wrong. They send me a particularly nasty email saying that it is my responsibility to know what product I am buying (I did, a 4th gen iPod headphone module, which they should have sent me). And that I have to pay to ship it back to them and pay a 15% re-stocking fee. So I basically tell them to shove it up their rears, I don't want to do any more business with a company like theirs. And it was only 20 dollars so I wasn't too particularly pissed. But I went ahead and left feedback letting other customers know that I was cheated and to be careful with the business. Then I get a feedback from the company representative, one who I did not talk to, saying that I left bad feedback without even contacting the company. Total BS. Shortly afterwards I get an email from the sales rep saying that he will take down his bad feedback if I do. Totally ridiculous. Make sure you never to business with ipod_depot!

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And get this, now they are saying that I never even contacted them about the problem... :evil:

*UPDATE*

I just got an email from them saying that my email was in an "obscure" folder and that they are sorry. The feedback they gave me was only bad because I they thought I didn't contact them. But they are saying that they will not remove the feedback until I remove mine. GRRRR I HATE THIS COMPANY!

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This is America. So do what Americans do when they are pissed. SUE, SUE, SUE!

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sporn it will proboly cost more to get a lawyer that just take the wrong part.

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